Return Policy:
We stand behind the quality of our products at The Wood Life LLC. Please note that all sales on custom engraved products are final unless there is a defect. We take great care to ensure that each custom creation meets our high standards, but in the rare instance of a defect, we are committed to making it right.
For non-custom items, our standard return policy applies, allowing returns of unused products within 30 days of purchase with a 20% restocking fee. Defective non-custom items are eligible for a free replacement.
If you have any concerns or questions about your purchase, including custom engraved products, please reach out to our customer service team. We appreciate your understanding and thank you for choosing The Wood Life LLC.
Crafting quality, crafting care.
Greg Reeves