Shipping and Fullillment

Shipping and Fulfillment Policy for The Wood Life LLC

1. Processing Time:

Orders are typically processed and shipped within 3 business days from the date of purchase. Please note that processing times may vary based on product availability, seasonal demand, and custom orders.

2. Shipping Methods:

We offer various shipping options, including standard and expedited services. Shipping costs are calculated at checkout based on the weight and dimensions of your order.

3. Shipping Destinations:

We currently ship to the coastal United States. 

4. Order Tracking:

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24 hours for the tracking information to update.

5. Delays and Incidents:

While we strive to meet the estimated shipping times, unforeseen circumstances such as weather, carrier issues, or customs delays may cause delays. We appreciate your understanding in such situations.

6. Returns and Exchanges:

Please review our Returns and Exchanges policy for information on how to return items and our eligibility criteria.

7. Lost or Stolen Packages:

We are not responsible for lost or stolen packages. If you encounter any issues with the delivery of your order, please contact the shipping carrier directly.

8. Address Accuracy:

It is the responsibility of the customer to provide accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.

9. Contact Us:

If you have any questions or concerns about our shipping and fulfillment process, please contact us at thewoodlifellc@gmail.com.